In order to optimize the response time for help, we advise you, when possible, to prefer the request by e-mail.
The e-mail should be sent to firstname.lastname@example.org.
It should include a description of the problem and any screenshots related to the problem.
If this is not possible, the telephone line 022 309 39 77 is, of course, still active.
This will allow us to answer you as soon as possible, especially during busy periods.