Troubleshooting

How to check your environment
Several checks should be performed in case of environment problems (slowness, table access errors) when running WinEur Payroll. 1 - Check the exclusions...
Wed, 3 Aug, 2022 at 1:53 PM
How to get help as soon as possible for the payroll program
In order to optimize the response time for help, we advise you, when possible, to prefer the request by e-mail. The e-mail should be sent to sav@git.ch....
Tue, 31 May, 2022 at 3:34 PM
How to know which version you are using
To know which version of the program you are using, two possibilities: : 1. The version number is shown on the home screen. 2. For more details,...
Tue, 31 May, 2022 at 3:34 PM
How to react in case of an error message in the payroll program
Sometimes, error messages may appear. What to do? 1 - READ WHAT THEY CONTAIN: pressing the Esc key or clicking on the red cross will certainly not solve...
Tue, 31 May, 2022 at 3:34 PM
How to react when you get a message asking for a data upgrade
When you have a message like this: Go back to the company list menu and move to the company in question without going in. Make sure no one else...
Tue, 31 May, 2022 at 3:34 PM
What changes when you switch to a cloud solution in the salary program
When we switch from using the program locally to our cloud solution, the operation is basically the same. However, there are some small differences. Sal...
Tue, 31 May, 2022 at 3:33 PM