Sometimes, error messages may appear. What to do?


1 - READ WHAT THEY CONTAIN: pressing the Esc key or clicking on the red cross will certainly not solve the problem.


2 - If the messages are explicit, like :



Follow what they say.  (In the above case, wait until the other user has exited).


3 - If the messages find an anomaly, such as (when exiting the calculation) :



Find the source of the problem and make the necessary corrections (in the example above, redo the 13th accumulations)


4 - If the message mentions an index problem,



Go to "Diagnosti" - "Tools" - "Tolls for tables" - "Check and rebuild data" :



Choose the table mentioned in the error message and click on "Rebuild" then "Verify" :



This should be enough to solve the problem.


If the company cannot be entered at all, the tool is available from the company list: :




5 - The error message contains a problem with locks in a company


Something like problem + company name followed by PDOXUSRS.LCK


You should physically remove (delete key) the files with the extension .LCK from the disk:




6 - If the messages note problems that you do not know how to solve, such as :



MAKE A SCREEN COPY OF THE MESSAGE AND PASTE IT IN AN EMAIL TO: sav@git.ch telling us what part of the program you were in so we can help you out.